U.S. Army IMCS III IDIQ

Information Management and Communications Support Service for the U.S. Army

IMCS III IDIQ

This contract is for operation and maintenance services supporting the Network Enterprise Center communication systems.  Support includes:

  • Administrative Telephone Services (ATS)
    Switchboard Console Operations
    Inside Plant
    Customer Services (Telephone)
    Outside Plant (Cable)
  • Information Technology Services (ITS)
    LAN Administration and System Maintenance
    Help Desk Assistance
    Software installation
    Hardware and software troubleshooting
    Webmaster support
  • Video Teleconferencing (VTC) support
    Establishing and scheduling of VTCs;
  • Defense Message Switching (DMS) operations
  • Technical Control Facility (TCF)
    Operations and maintenance
    TCF matrix switch;
  • Configuration Management of the installation infrastructure
    Creating and updating engineering drawings (Computer-Aided Drawing (CAD))
  • Land Mobile Radio (LMR) Network Management
    Control System (Master Controller) Management.