U.S. Army IMCS III IDIQ

Information Management and Communications Support Service for the U.S. Army

IMCS III IDIQ
W91RUS-15-D-0009

This contract is for operation and maintenance services supporting the Network Enterprise Center communication systems.  Support includes:

  • Administrative Telephone Services (ATS)
    Switchboard Console Operations
    Inside Plant
    Customer Services (Telephone)
    Outside Plant (Cable)
  • Information Technology Services (ITS)
    LAN Administration and System Maintenance
    Help Desk Assistance
    Software installation
    Hardware and software troubleshooting
    Webmaster support
  • Video Teleconferencing (VTC) support
    Establishing and scheduling of VTCs;
  • Defense Message Switching (DMS) operations
  • Technical Control Facility (TCF)
    Operations and maintenance
    TCF matrix switch;
  • Configuration Management of the installation infrastructure
    Creating and updating engineering drawings (Computer-Aided Drawing (CAD))
  • Land Mobile Radio (LMR) Network Management
    Control System (Master Controller) Management.